RETURN POLICY

Returns

30 Day Fit Guarantee: WOOF Mesh Shorts, Chinos and Tanks may be returned for a store gift voucher in the amount paid for the item(s) as long as the following criteria are met. You will receive your gift voucher via email within about 2 weeks!

  1. Returned within 30 days of receiving your item(s) to our North Carolina fulfillment warehouse return address indicated on your packing slip.
  2. Item(s) must be in brand new, unwashed and unworn condition ready to re-stock – in other words, in the same condition you would expect to receive!
  3. In the original, reusable zip lock product bag with QR stock code to help our warehouse re-stock quickly.
  4. No more than 2 returned items per customer please. We’re guilty of size shopping too, but we make small batches of shorts and want to keep everyone happy! Our size charts on each page are of the actual item itself – we do this a little bit differently so that you can definitively compare to your own items that fit by measuring them.
  5. It’s not required, but we recommend shipping via a method that is trackable and ideally signature required – we use a fulfillment partner who serves hundreds of companies! So far, we’ve only had 2 returns that have gone smoothly but keep in mind we can only honor returns we can verify.

If the wrong item was sent to you: Kindly return it and we will also credit you for your shipping costs.

Exceptions: Made to order items cannot be returned, except in cases where the item is defective or does not match the product dimensions for the size which are posted in the size chart on the product page.

Order Cancellations
Once an order has been placed it’s either in the process of being shipped by our warehouse, being custom cut and sewn, or ordered from our factory production partner. In-stock, custom made, or backorder item orders cannot be cancelled once placed – but they can be returned once received as outlined above!