🛡️30 DAY SATISFACTION GUARANTEE
We're confident that these will be the most comfortable, and attention-grabbing items YOU'VE EVER OWNED OR HAD ON YOUR BODY or send 'em back to us FOR A REFUND!* 😉
ENSURING THE BEST FIT
Please be sure to read thoroughly each product page which describes in detail item measurements, fit advice, style recommendations, as well as useful customer reviews for many of our most popular products. As a general rule, through extensive testing our clothing fits as expected as from mainstream brands, and is not under-sized like many lifestyle brands (translation: don't order a size up if you've been disappointed by the “tight fit” brands) – order accordingly with confidence and with the fit advice and customer reviews for each product!
FREE NO-HASSLE 30 DAY RETURNS* (U.S. ORDERS)
We now offer free, self-service, no-hassle 30 day returns! If things don't work out for some reason, don't worry! Because we will provide you with a refund for the product price of the items paid at time of sale.
Pease note: any original shipping fees are not refundable, and any refunds applied to orders over $150 (i.e. orders that originally qualified for free shipping) may have up to $12 deducted for original shipping expenses.
HOW TO RETURN AN ITEM TO US
To return an item to us for refund, the following conditions must be met:
1️⃣ Return items must be postmarked (dropped off or picked up by USPS) within 30 days of your delivery date, and sent with the USPS prepaid return label obtained from this website. It'd also be helpful to include the original packing slip with your order, or just print out a copy of your email invoice and write a note to us why you're returning!
⬇️ See “AGREE & REQUEST” button at the end of this section to look up your order and download your free return label.
2️⃣ Items must be received in brand new, unwashed, unworn condition and showing no signs of wear – and inside any original protective product bags (but you can either re-use, or don't worry about the original shipping bag).
👉🏼 Please allow approximately 5-10 business days after we receive your return to process your refund. Once we do, you'll get both an email & SMS text message (if you've opted into these with a mobile number) confirming your refund! Please contact us if you don't receive either within 15 days after you send your return.
*⚠️ Important exceptions to our policy: If any or all of the above conditions are not met we reserve the right at our discretion to withhold part or any refund and/or return shipping of your item(s) back to you, and/or in situations of ANY suspected fraud, abuse, misuse or excessive use of these policies such as apparent “fitting room” orders of an excessive number of sizes, colors or styles and returning all but one, etc. We are a small business that pays for premium materials & construction for our gear and all of these increasingly common practices greatly affect prices for all of our customers. Translation: margin isn't as high as you're guessing and we ain't Amazon.😜
30 DAY RETURN POLICY* (INTERNATIONAL ORDERS)
Our return policy for non-U.S. orders is the same as described above for U.S. customers with the exception that our system is unable to provide a free Return Merchandise Authorization (RMA) label due to export/import regulations and you will be required to pay for return shipping costs and prepare proper post documents as required by your country. Please post your return item(s) with a copy of your packing slip or invoice to:
1425 University Ave STE C
San Diego, CA 92103
Since we're a small business and typically make our items in small batches with constantly varied inventory status and styles, we no longer provide exchanges – only refunds – much like you're no doubt used to with Amazon and many other brands! So if you like what you've got but need a different size, color or style, we recommend just ordering the item(s) you want (while still in stock!) and then send the other item(s) back to us at the same time with your free shipping label for the refund.