🛡️30 DAY SATISFACTION GUARANTEE

We're confident that these will be the most comfortable, and attention-grabbing items YOU'VE EVER OWNED OR HAD ON YOUR BODY or send 'em back to us FOR A REFUND!* 😉

ENSURING THE BEST FIT

Please be sure to read thoroughly each product page which describes in detail item measurements, fit advice, style recommendations, as well as useful customer reviews for many of our most popular products. As a general rule, through extensive testing our clothing fits as expected as from mainstream brands, and is not under-sized like many lifestyle brands (translation: don't order a size up if you've been disappointed by the “tight fit” brands) – order accordingly with confidence and with the fit advice and customer reviews for each product!

RETURN & EXCHANGE POLICY

NO-HASSLE 30 DAY RETURNS & EXCHANGE* (U.S. ORDERS)

If things don't work out for some reason, don't worry! Because we will provide you with a refund for the product price of the items paid at time of sale.

Exceptions: Sale priced items and Warehouse Finds are non-returnable and final sale. This will be indicated on the product page before the add to cart button. 🙂

Pease note: any original shipping fees are not refundable, and you are responsible for the cost of shipping the item(s) back to us. We will cover the shipping back to you if you request an exchange – such as size or color (same model).

HOW TO EXCHANGE OR RETURN AN ITEM TO US

To return an item to us for refund, the following conditions must be met:

1️⃣ Return items must be postmarked (dropped off or picked up by USPS) within 30 days of your delivery date, and we highly recommend shipping via any method that provides you with a receipt and tracking number.

2️⃣✍️ Include the original packing slip with your order, or just print out a copy of your email invoice, and write a note to us explaining whether you are requesting a refund or an exchange!

3️⃣ Items must be received in brand new, unwashed, unworn condition and showing no signs of wear – and inside any original protective product bags (but you can either re-use, or don't worry about the original shipping bag).

Please post your return item(s) with a copy of your packing slip or invoice to:

WOOF Clothing
1425 University Ave STE C
San Diego, CA 92103

👉🏼 Please allow approximately 5-10 business days after we receive your return to process your refund. Once we do, you'll get both an email & SMS text message (if you've opted into these with a mobile number) confirming your refund, or that your requested replacement has been shipped! Please contact us if you don't receive either within 15 days after you send your return.

*⚠️ Important exceptions to our policy: If any or all of the above conditions are not met we reserve the right at our discretion to withhold part or any refund and/or return shipping of your item(s) back to you, and/or in situations of ANY suspected fraud, abuse, misuse or excessive use of these policies such as apparent “fitting room” orders of an excessive number of sizes, colors or styles and returning all but one, etc. We are a small business that pays for premium materials & construction for our gear and all of these increasingly common practices greatly affect prices for all of our customers. Translation: margin isn't as high as you're guessing and we ain't Amazon.😜

30 DAY RETURN POLICY* (INTERNATIONAL ORDERS)

Our return policy for non-U.S. orders is the same as described above for U.S. customers with the exception that we do not provide exchanges, only refunds. Please post your return item(s) with a copy of your packing slip or invoice to:

WOOF Clothing
1425 University Ave STE C
San Diego, CA 92103
USA

📣 Our 2018 Satisfaction Results Are In!

Orders Cancelled or Refunded: 0.15% (1 in 667)
#1 Reason for refund (86%): Smallest shorts too big

Items Exchanged (size or color): 0.6% (1 in 166)
#1 Reason for Exchange (94%): Needed a size smaller